Our equipment has a wide range of applications. Drying ovens are commonly used for drying in the electronics and pharmaceutical industries; incubators are mainly used for microbial culture in pharmaceuticals and disease control; muffle furnaces and tube furnaces are widely used in material sintering and heat treatment in university research and aerospace fields. Our technical engineers can provide you with tailored advice for your specific application scenarios.

Our core technological advantages are reflected in three points:
1. Precise Temperature Control: Utilizing microcomputer PID intelligent temperature control, resulting in minimal temperature fluctuations and high uniformity.

2. Reliability and Durability: Based on 23 patented technologies and using high-quality materials, the equipment ensures long-term stable operation.

3. Intelligent Safety: Equipped with multiple safety functions such as over-temperature protection and power-off memory, ensuring user and experimental safety.

The main difference lies in the working environment:

Drying oven: Drys under normal pressure through heating and air circulation, suitable for most high-temperature resistant samples.

Vacuum chamber: Operates under negative pressure, lowering the boiling point of liquids and achieving rapid low-temperature drying, particularly suitable for heat-sensitive and easily oxidized materials.

Yes. As a high-tech enterprise integrating design and production, we have strong non-standard customization capabilities. You can provide specific requirements such as temperature range, size, and material (e.g., stainless steel), and our R&D team will provide you with customized solutions.

You can start with the following key parameters:

Temperature range: The highest operating temperature required for your experiments.

Inner chamber size: Determined by the sample volume and container size you process each time.

Special functions: Whether you need programmed temperature control, remote monitoring, nitrogen atmosphere, etc.

Our sales engineers are always ready to assist you in the selection process.

For standard models, we usually arrange shipment within 5-7 business days after receiving payment. For customized products, the delivery date will be negotiated based on specific process requirements and written into the contract to ensure on-time delivery.

We offer comprehensive after-sales support:

Free technical support: Lifetime telephone and online remote technical support.

Warranty period: One-year warranty for the entire machine, with an even longer warranty for core heating elements.

Repair service: Free repair for non-human-caused problems within the warranty period; paid repair services are available after the warranty period, charging only for the cost of materials.

Training: We provide detailed equipment operation manuals and online operation training.

You can contact us in either of the following ways:

Service Hotline: Call our nationwide service hotline (please fill in the specific number on the "Contact Us" page of our website).

Online Customer Service: Describe the problem through our online customer service on our website, and provide the device model and serial number.

Our customer service team will create a support ticket for you as soon as possible and arrange for an engineer to handle the issue.

We are an officially recognized Shanghai High-Tech Enterprise and passed ISO 9001 quality management system certification in 2019. Our production processes strictly follow the ISO 9001 standard to ensure the reliability and consistency of product quality.

You're absolutely welcome! We are located in Shanghai and have a modern 8,000-square-meter production base. We sincerely invite potential customers and partners to visit and witness firsthand our manufacturing capabilities and quality control processes. Please make an appointment with your sales representative in advance.

Yes. Our products are sold to many countries including the United States, the United Kingdom, Russia, India, and the Philippines, and we have established long-term strategic partnerships with overseas trading companies. We are familiar with the export process and can provide English instruction manuals, power supplies that meet international standards, and certification services.

We provide the following to international clients:

English technical documentation and communication support.

Assistance with international logistics and customs clearance arrangements.

Providing remote installation guidance and troubleshooting via online video conferencing.